Progressive Auto Insurance Review

Progressive auto insurance reviews find average rates $4,044/year or $337/mo. Progressive auto insurance quotes are available online, and Progressive car insurance is so cheap because they have less overhead. Progressive Insurance is one of the largest auto insurance companies in the U.S.

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Sara Routhier, Managing Editor of Features and Outreach, has professional experience as an educator, SEO specialist, and content marketer. She has over five years of experience in the insurance industry. As a researcher, data nerd, writer, and editor she strives to curate educational, enlightening articles that provide you with the must-know facts and best-kept secrets within the overwhelming worl...

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Cynthia Lanctot is an insurance professional with ten years of industry experience. Cynthia is licensed in several states, and holds an associate in claims law, as well as a bachelor’s degree in English. Cynthia’s experience includes the New England and Northeast states. She currently works as a liability claims professional and an occasional online contributor.

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Reviewed by Cynthia Lanctot
Licensed Agent

UPDATED: Jul 28, 2020

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Progressive Auto Insurance Overview
Progressive Auto Insurance FactsStats
FoundedMarch 10, 1937
Current ExecutivesCEO, President - Tricia Griffith
Claims President - Michael Sieger
Number of Employees10,000+
Current Assets$10+ billion (USD) per year
Headquarters Address6300 Wilson Mills Road
Mayfield Village, OH 44143
Phone Number1-855-347-3939
Websitehttps://www.progressive.com/
Premiums Written$27,862,882
Loss Ratio 62
Best ForInsurance
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On average, Progressive auto insurance rates average $337 per month for full coverage auto insurance. Auto insurance cost varies by state, vehicle, and other factors that determine auto insurance. Continue reading to learn how policy discounts can save you money on auto insurance.

Is Progressive right for you? This Progressive auto insurance review will help you to decide.

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Progressive Cheap Auto Insurance Rates

The key to cheap auto insurance rates is discounts. How much is Progressive auto insurance?

Progressive auto insurance is about $4,000 per year, but you can be eligible for lower auto insurance rates.

Auto insurance rates are determined by different factors. For the following section, we’ll review Progressive auto insurance rates in areas where the company does business.

What is Progressive availability & rates by state?

Progressive is one of many auto insurance companies that does business in all states. Each state carries a unique Progressive car insurance review, such as California, Florida, Michigan, and Texas.

Watch this quick video that shows Progressive’s latest commercial.

Speaking of which, let’s review auto insurance rates below.

Average Annual Progressive Auto Insurance Rates by State
StatesProgressive Average Annual Rates
Hawaii$2,178
North Carolina$2,383
Iowa$2,396
Virginia$2,499
New Hampshire$2,694
California$2,850
Alaska$3,063
New Mexico$3,119
Wisconsin$3,129
Washington$3,210
Missouri$3,419
Ohio$3,437
Illinois$3,537
Arizona$3,578
North Dakota$3,623
Oregon$3,629
Maine$3,644
Tennessee$3,657
South Dakota$3,753
Nebraska$3,758
New York$3,771
Utah$3,830
Massachusetts$3,835
Indiana$3,898
New Jersey$3,973
Nevada$4,063
Maryland$4,095
Kansas$4,144
Delaware$4,182
Colorado$4,232
Mississippi$4,309
Montana$4,331
Wyoming$4,401
Alabama$4,451
Pennsylvania$4,451
Georgia$4,499
South Carolina$4,573
Texas$4,665
Oklahoma$4,832
Connecticut$4,920
District of Columbia$4,970
Vermont$5,217
Rhode Island$5,231
Arkansas$5,312
Michigan$5,365
Kentucky$5,548
Florida$5,583
Louisiana$7,471
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Progressive locations are all over the United States. Idaho, Minnesota, and West Virginia don’t have available auto insurance rates. The top five most expensive states are Arkansas, Florida, Kentucky, Louisiana, and Michigan.

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How does Progressive compare with the top 10 companies by market share?

The best car insurance companies are measured in the market share. Market share is the percentage a company holds in a particular industry. Here are the top 10 auto insurance companies in the United States today.

Top 10 U.S. Auto Insurance Companies by Market Share
RankCompaniesDirect Premiums WrittenLoss RatiosMarket Shares
1State Farm$41,963,578,0006317.01
2GEICO$33,075,434,0007113.41
3Progressive$27,058,768,0006210.97
4Allstate$22,663,214,000569.19
5USAA$14,467,936,000775.87
6Liberty Mutual$11,776,654,000624.77
7Farmers$10,496,476,000614.26
8Nationwide$6,726,799,000582.73
9Travelers$4,697,743,000601.9
10American Family$4,687,909,000691.9
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Progressive ranks third in the auto insurance market. Geico and State Farm are ranked higher. Geico auto insurance reviews report cheaper rates, and Allstate insurance reviews report much more expensive rates than Progressive.

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Progressive Auto Insurance Ratings

Before we move on to discounts, let’s talk about the Progressive auto insurance reviews and ratings. The customer reviews, credit ratings, and financial strength rating can tell a lot about an insurance company.

Where does Progressive stand in these areas of business? We can see that by reviewing Progressive auto insurance ratings from different rating agencies.

Progressive Auto Insurance Financial Ratings
Ratings AgencyFinancial Rating
A.M. BestA+ (Superior)
Better Business Bureau (Northbrook, IL)A- (Very Good)
Moody'sA2 (Good)
S&PAA (Very Strong)
NAIC Complaint Index0.84
J.D. Power 823 (California)
Consumer Report87 (Reader Score)
Consumer Affairs1.5 stars
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The ratings from each agency reflect Progressive’s performance in customer reviews, credit ratings, and financial strength. A.M. Best “A+” rating is a superior rating, which means Progressive has a superior ability to meet obligations to customers while earning money from premiums.

Although it is not accredited by the Better Business Bureau, the Progressive auto insurance reviews on the BBB give it an “A-.” Moody’s “A2” rating means the company is an upper-medium grade and is subject to low credit risk.

The S&P “AA” rating shows Progressive has a very strong capacity to meet its financial commitments. The National Association of Insurance Commissioner (NAIC) Complaint Index is used to compare an insurance company’s performance to other companies in the same industry.

We found the NAIC complaint index using Progressive’s NAIC number. Currently, Progressive is below the NAIC complaint average, which means they receive fewer complaints than the average auto insurance company.

J.D. Power Overall Customer Satisfaction Index Ranking is based on a 1,000-point scale. This score is based on customer satisfaction and feedback. In J.D. Power’s 2020 study, Progressive scored in the 800s.

Under Consumer Reports, Progressive had a Reader Score of 87 from customers, while customers on Consumer Affairs reported 1.5 stars. You may also find local Progressive auto insurance reviews on Yelp.

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Auto Insurance Coverages Offered

Auto insurance companies are required to carry the minimum coverage requirements for auto insurance. The minimum requirement for auto insurance is liability coverage, which Progressive carries. In addition to liability coverage, Progressive carries these coverages for its customers’ benefit:

  • Liability
  • Collision
  • Comprehensive
  • Uninsured/Underinsured Motorist (UM/UIM)
  • Medical Payments (MedPay)
  • Personal Injury Protection(PIP)

These are basic coverage you’ll find in most of the top auto insurance companies in the United States. Progressive auto insurance will more expensive when you have all available coverages.

Progressive Auto Insurance’s Bundling Options

Bundling auto insurance can save you money. Progressive home insurance and motorcycle insurance are both available for customers. You can add these policies to an auto insurance policy online by using your Progressive insurance login. You may want to read Progressive home insurance reviews before you buy.

If you’re getting a Progressive insurance quote, ask the Progressive insurance agent about bundling your auto insurance policy to other available policies.

Discounts Offered by Progressive

Progressive offers a number of auto insurance discounts for its customers. Here are a few discounts that we found that you may be eligible for.

  • Defensive Driver: 10 percent
  • Driver’s Ed: 10 percent
  • Driving Device/App: 20 percent
  • Multiple Policies: 12 percent
  • Multiple Vehicles: 10 percent
  • Online Shopper: seven percent
  • Paperless Documents: $50 off
  • Safe Driver: 31 percent

Defensive and Safe Driver discounts become available when you have a good driving record. Multiple vehicles on the same policy will also slash the tread on expensive rates. Using the internet and electronic billing (such as EFT) can save you an additional 7 percent and $50 off your Progressive insurance policy.

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What programs are available from Progressive?

Progressive has a number of programs available for their customers. One of their most innovative programs is the Progressive Snapshot.

Progressive Snapshot is a usage-based insurance program.

This usage-based insurance service allows customers to pay insurance as they drive. You’ll need your smartphone and a tracking device from Progressive to record your driving habits, travel times, and the number of miles driven.

If you maintain your coverage with Progressive, they’ll reward you with accident forgiveness.  Accident forgiveness is part of Progressive’s loyalty reward program, where they won’t increase your rates if you have an accident.

Now that you know all about Progressive Insurance, it’s time to start shopping. Start comparing rates in your local area by entering your ZIP code in the FREE comparison tool below to get started.

Frequently Asked Questions: Progressive Auto Insurance

The final section of this guide will explore commonly asked questions you see on search engines across the internet. These questions will recap some of the information you learned from the previous section, also.

#1 – Is Progressive car insurance any good?

That depends on the customer. Currently, Progressive ranks 3rd. The company is doing well in earning money and maintaining a solid auto insurance service.

#2 – Why is Progressive auto insurance so cheap?

It may be cheap in your local area because the risk of drivers is minimal. Sometimes, minimizing your coverage options can make your auto insurance cheaper.

#3 – Does Progressive pay well on claims?

Progressive has managed to keep a decent loss ratio, which means they pay out more in claims for every $100 they earn from premiums. Always keep in touch with the Progressive claims adjuster to get receive the best service.

#4 – Is Progressive a bad insurance company?

It depends. Every individual customer experience is different.

#5 – Does Progressive insurance raise rates after 6 months?

If you’re involved in an accident, get a speeding ticket, or file a claim within six months, you could receive an increase in auto insurance rates.

References:

  1. https://www.jdpower.com/business/press-releases/2020-us-auto-insurance-study

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